[BRACKETS] must be replaced with real values.1. Introduction
These Pro Terms of Service (the “Pro Terms”) apply to every professional who lists services on Tarea. They sit on top of the general Terms of Service — both apply to you — and where the two conflict, these Pro Terms win for Pro-specific questions.
Read this whole page. Running a business through Tarea comes with real responsibilities, and we want you to be clear-eyed about them.
2. Pro eligibility
To be a Pro on Tarea you must:
- Be at least 18 and legally able to run a business where you live and work.
- Hold every licence, registration, certification, or permit the services you offer require in your jurisdiction (for example: electrical and plumbing trade licences, cosmetology licences, instructor certifications, food-handling certificates).
- Carry insurance appropriate to your trade, where the law or common sense requires it.
- Be a real human being, listed under your real name or legal business name.
We may ask for documentation at any time to verify these things. Giving us false or misleading information is grounds for immediate termination.
3. Your relationship with Tarea
You are an independent business, not an Tarea employee, contractor, agent, partner, or joint-venturer. Nothing in these Pro Terms creates an employment, agency, franchise, or partnership relationship.
That means: you control how, when, and where you work. You set your own prices, hours, and methods. You bring your own tools and materials. You are responsible for your own taxes, insurance, licensing, and benefits. Tarea is software you use to run your business — we are not running it for you.
4. Your responsibilities as a Pro
When you accept a booking or communicate with a Client, you:
- Are the sole service provider. You deliver the work.
- Own quality, outcomes, and communication.
- Handle scheduling, rescheduling, cancellations, and no-shows under your own published policy.
- Resolve complaints and perform any refunds or make-goods the Client is entitled to.
- Follow every law that applies to your trade, the Client, and the place the service happens.
Tarea is not part of the service contract between you and your Client.
5. Payments, taxes & refunds
You are responsible for getting paid
Clients pay you, directly, using whatever method you’ve set up — typically a third-party provider like Stripe. Island Pro is not a payment intermediary. We don’t hold funds, take commission on bookings, or step in between you and the Client’s money.
You are solely responsible for
- Collecting payment before, during, or after a service, on your chosen terms.
- Invoicing correctly, including any legally required details in your jurisdiction.
- Paying all applicable income tax, sales tax, VAT, GST, or other levies on the money you earn.
- Issuing refunds when you owe them, and honouring your own cancellation policy.
- Responding to chargebacks, payment disputes, or regulatory requests about your earnings.
Key clause. Pros are solely responsible for all payments, taxes, refunds, and financial obligations related to services offered through Tarea. Tarea does not act as a payment intermediary or financial agent for Pros.
6. Stripe & other third-party providers
If you connect a Stripe (or similar) account to accept payments, your relationship with that provider is entirely between you and them. Their terms, fees, payout schedules, risk checks, and dispute processes apply — not Tarea’s.
We are not liable for
- Payout holds, account freezes, or terminations by Stripe or any provider.
- Failed transactions, currency conversion losses, or delayed payouts.
- Chargebacks, fraud claims, or disputes raised by Clients with the provider.
- Data breaches or security incidents at the payment provider.
If your payment provider has an issue, please contact them first. We’re happy to help where we can, but we don’t have control over their platforms, and we can’t move money on your behalf.
7. Subscription & billing
Tarea is paid by Pros through a subscription — not through a commission on bookings. You pay us a monthly or annual fee for access to the Platform’s tools; we don’t take a slice of your earnings.
Charges
- Subscription prices, plans, and included features are shown on your billing page and may change from time to time. We’ll tell you before a price change takes effect.
- Subscriptions renew automatically at the end of each billing period unless you cancel first.
- Fees are non-refundable except where required by law.
Non-payment
If a subscription payment fails and isn’t resolved within a reasonable grace period, we may suspend or downgrade your account until the balance is paid.
8. Listings & accuracy
Your listings and profile must be truthful. Specifically:
- Pricing: Display accurate starting rates. Don’t bait and switch. If taxes or fees apply on top, say so.
- Services: Only list services you can actually perform to the quality implied by your profile.
- Credentials: Don’t claim licences, certifications, or affiliations you don’t hold.
- Photos: Use your own images or images you have the right to use. “Before/after” photos must be of your real work.
- Reviews: Don’t fabricate, buy, trade, or pressure reviews. Don’t retaliate against clients for honest feedback.
9. Client communication
Respond to client inquiries promptly and professionally. Keep messages focused on the work. Sharing a Client’s contact details or any personal information with third parties without their consent is a serious breach of these Pro Terms.
All messages sent through Tarea are logged and may be reviewed in abuse investigations. Write everything as though it could be read later — because it can.
10. Keeping business on-platform
You may, of course, continue to serve Clients you already know off-platform, and you may accept payments through any method you choose. What you can’t do is use Tarea’s inquiry or booking flow to find a new Client and then deliberately steer them off-platform to avoid the Platform’s terms, reviews, or policies — that’s deceptive and harms the marketplace.
Concretely: don’t use the messaging tool to push people to an off-platform booking tool before they’ve booked with you at least once; don’t offer large “off-platform” discounts that exist solely to evade Platform rules; don’t impersonate Tarea support in messages; don’t send unsolicited marketing or spam.
11. Legal & regulatory compliance
You are responsible for following every law, regulation, and industry rule that applies to you and the services you offer. That includes, as relevant:
- Trade licensing, health & safety, and consumer-protection law.
- Data-protection law regarding client information (e.g. GDPR, UK GDPR, local equivalents).
- Anti-money-laundering and know-your-customer rules where they apply to your work.
- Tax registration, invoicing, and reporting in every jurisdiction where you operate.
- Employment, subcontracting, and insurance rules if you bring others onto a job.
If you operate in a jurisdiction with specific rules (for example, Caribbean or Latin American financial-services or consumer-protection regulations), it’s on you to know and follow them. We cannot advise you on the law.
12. Your content
You keep ownership of the content you post (listings, photos, bios, messages). You grant Tarea a worldwide, royalty-free licence to host, display, reproduce, and adapt that content as needed to run the Platform — for example, showing your profile to potential clients, generating previews, or backing up messages. This licence ends when you remove the content, except for copies we have to keep for legal, security, or backup reasons.
13. Suspension & termination
We may suspend or terminate your Pro account if you:
- Break these Pro Terms, the general Terms, or the Acceptable Use Policy.
- Misrepresent your credentials, services, or identity.
- Receive repeated serious complaints or evidence of unsafe practice.
- Don’t pay your subscription after a reasonable grace period.
- Put Clients, other users, or the Platform at risk.
Where practical we’ll give notice and a chance to respond first. For serious, fraudulent, or ongoing breaches — especially anything involving safety — we may act immediately. If we terminate your account, we may remove your listings, retain your data as required by law, and refuse to readmit you in future.
You may close your Pro account any time. Closing it doesn’t end any active service contract you have with a Client; you still owe your Clients what you’ve promised them.
14. Disclaimers & liability
To the maximum extent permitted by law, Tarea provides the Platform “as is” and “as available” with no warranties of any kind. We make no promise about the number of Clients you’ll get, the income you’ll earn, or the availability of the Platform.
Cap on liability
Our total liability to you under or in connection with these Pro Terms — whether in contract, tort, or otherwise — is capped at the subscription fees you actually paid Tarea in the twelve months before the event giving rise to the claim.
We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits, lost business, or reputational damage, even if we were told they were possible.
Nothing here limits liability that can’t be limited under applicable law.
15. Indemnification
You will defend, indemnify, and hold harmless Tarea and its officers, employees, and agents from any claim, demand, loss, damage, tax assessment, or expense (including reasonable legal fees) arising out of (a) services you provide to a Client, (b) payments collected from Clients, (c) taxes you fail to account for, (d) your breach of these Pro Terms, (e) your content, or (f) your violation of law or the rights of a third party.
16. Governing law
These Pro Terms are governed by the laws of [JURISDICTION]. Disputes that can’t be resolved informally will be brought in the courts of [VENUE], unless local law grants you a non-waivable right to a different forum.
Questions about these Pro Terms? Write to legal@gettarea.com. For day-to-day support, pros@gettarea.com.