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Trust & safety

Reporting concerns, verified pros, and staying safe.

Report a concern

How and when to escalate.

Reporting an issue with a pro

Use the Report button on the booking page. Our trust team responds within four business hours.

Other topics

Getting started3 Bookings & scheduling2 Payments & payouts3 Profile & verification1 Plans & pricing1 Cancellations & refunds1 Account settings2 Messaging & notifications2

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