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Pro cancellation window and no-show fees

Set a window (24/48/72 hr) and a no-show fee from your portal. Both are shown on your profile so clients see them up-front.

3 min read·Updated April 15, 2026·For pros

A clear cancellation policy is the single biggest signal that a pro is serious. Clients respect it.

  • Window — 24, 48, or 72 hours before the booking.
  • Inside-window cancellation fee — 0%, 25%, or 50% of the booking total.
  • No-show fee — 50% or 100%.
Best practice
Most pros set 24 hours / 50% inside-window / 100% no-show. It's the most common config and clients are used to it.
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